General Information

Reward Points

EDGE SPA offers our own loyalty points scheme, just like a boots card except better as you get to redeem your points against any treatment you haven’t tried before! We also offer double points on products. You won’t lose your loyalty card or points either as it’s a key ring that we scan to add on your points and they are recorded on our system.

Spa Packages

We would be happy to create treatment packages and parties to suit your individual needs, please ask for further information.

Treatment Courses:

You can purchase courses for most treatments; Pay for 5 treatments and receive the 6th treatment for free, compliments of Edge Spa. Many Clients find this an excellent option as it not only saves money but also guarantees that you receive your much needed pampering and total relaxation on a regular basis.

Appointment times

Appointments are available for consultation, treatment and after care advise where we'll provide you with a plan on how to continue to enjoy the positive results of your treatments when at home, so you'll feel like a goddess all the time, not just on your Edge Spa treatment day! We ask new clients to EDGE SPA to arrive 10 minutes early to fill out a consultation form.

For those running late:

If you are running late for your appointment please try and let us know.  We understand what it’s like with the busy lives we all lead and we will always try to be as accommodating as possible. If you are late your treatment may have to be reduced in time or changed to a treatment suitable for the remaining time. Very late arrival may require rescheduling your treatment. If we cannot carry out the treatment you will still be charged, so try and leave that extra bit of time so you can relax for a moment before your treatment!

Cancellation Policy

We understand occasionally you may have to change or cancel your appointment and as long as you give us 24hrs notice there will be no charge. However, if you do not advise us of cancellation 24 hrs in advance then you will be charged for the full cost of your treatment.

Children

EDGE SPA is a place of tranquillity and relaxation so it's our desire that you feel completelly comfortable and totally relaxed whilst you’re here, therefore we suggest you don’t bring children along with you to your treatments. This also avoids any disruption to other clients.

Mobile Phones

Please turn your mobile phone to silent

Payment

EDGE SPA accepts Cash and all major credit and Debit cards. Cheques are not accepted.

Special Considerations

Please notify your Therapist if you are pregnant or have any special medical considerations as some treatments may not be suitable for you. We will be happy to discuss your special requirements and advise you on suitable treatments.